Remote SupportStart a remote session with our IOTech Team


Windows Desktop Support

Click the Download Remote Support button

Your download will begin automatically.


Locate the file IOTechTeam-Remote-Support.exe in your Downloads folder in Windows Explorer, and double-click to initiate a support session.

NOTE: Windows or your Antivirus may ask if you want to run or trust this file, please click Yes to continue launching the remote agent.

Please Input your details and >Click Continue to Join the Queue

Let the IOTech Team technician know that you have joined the remote support queue.

      Note: Sample chat image when connected